An AI voice agent that sounds like Coimbatore, not a call centre
The Appointment Reminder App AI voice agent answers calls on your number, places reminder and payment follow-up calls, speaks Tamil, Hindi and English, posts every call summary into the customer's WhatsApp thread and hands over to your staff when it should.
Inbound and outbound · calling window enforced · opted-out contacts skipped
Sample data · sample call · 1:48
Caller · "Naalaiku fasting blood test slot irukka?"
Appointment Reminder App · "Naalaiku kaalai collection slots irukku. Ungalukku edhu convenient time?"
Caller · "7:30 podunga."
Appointment Reminder App · "Note panniten. Lab-la irundhu WhatsApp-la confirm pannuvaanga. Fasting instructions-um anga varum."
What the agent does on a call
Notes bookings and changes
Takes the request and posts it to your front desk; booking into a live calendar is planned.
Payment follow-ups
Calls as a step in the UPI payment ladder; the ladder stops once payment is confirmed.
Outbound calls
Reminder calls from the inbox, call-me requests and missed-call call-backs within your calling window.
Tamil, Hindi, English
Male and female voices; starts in the language saved for each contact.
Hand-over
Flags the conversation for a human with a summary; live whisper transfer is planned.
Summary in the inbox
Outcome and summary in the WhatsApp thread, with transcript and recording where enabled.
Four steps to a live voice agent
Connect a number
Keep your number or get a new one through the voice gateway; missed-call replies work on it too.
Teach the agent
FAQs, timings, prices and an industry pack.
Choose a voice
Male or female, Tamil, Hindi or English. Test it on your own phone.
Set hand-over rules
Emergency words, calling hours and which requests go to staff.
How does the voice agent help with appointment reminders?
The same agent that answers your phone also calls patients who have not replied to a WhatsApp or SMS reminder when your front desk clicks Call, usually a few hours before the slot. It confirms, notes a change request for your staff and posts a summary to the WhatsApp thread. Automatic calls to every unconfirmed patient are on the roadmap. See automated appointment reminder calls for timings, costs and a sample call, and WhatsApp appointment reminders for the text side.
Which calls should stay with your staff?
Voice AI is good at routine, high-volume conversations: status checks, reminders, first-touch collections. It never gives medical or financial advice and is not a replacement for a doctor, a loan officer or a negotiator. Appointment Reminder App is built to hand over early and gracefully, and every hand-over comes with context so the human never starts from zero. Compare plans that include voice on the pricing page.
Frequently asked questions
How natural is the Tamil voice?
Appointment Reminder App uses neural voices for Tamil, Hindi and English with a choice of male and female voices, and callers can interrupt instead of pressing keys on a fixed IVR menu. Test the voice on your own phone during the trial before any patient hears it.
What can the voice agent actually do on a call?
The Appointment Reminder App voice agent answers routine questions from your knowledge base, confirms or notes a change to an appointment, takes call-back requests and posts a summary to the WhatsApp thread, where staff can send a UPI link. Booking into a live calendar and live transfer with a whispered summary are planned.
Can it make outbound calls?
Yes. Appointment Reminder App places AI calls when staff click Call, when a customer types "call me", as missed-call call-backs and as a step in the payment-recovery ladder, always inside the calling window on your voice number (9 am to 9 pm by default).
What happens when the AI is unsure?
It says so and hands over. Appointment Reminder App marks the conversation as needing a human with a summary, and your front desk calls back. Emergency words you define, such as chest pain, hand the conversation to staff immediately. The AI never gives medical advice.
How much does a voice minute cost?
Appointment Reminder App charges ₹3.50 per started minute inbound or outbound, including the phone line, speech recognition, the AI and the voice, deducted from your wallet. Voice is included on the Growth plan at ₹7,999 a month; a daily spend cap per agent is planned.
Hear it in Tamil before you decide
Request a demo and our team will call you within one business day to walk you through a sample AI call in Tamil, Hindi or English.