Clinics and hospitals
Appointment reminder software for clinics, on WhatsApp and phone
Appointment Reminder App is appointment reminder software for clinics that sends WhatsApp and SMS reminder templates on a schedule or straight from your clinic software, collects every reply in one inbox and lets your front desk place an AI call in the patient's language with one click. Fees can be collected by UPI before the visit.
How reminders work today for clinics and hospitals
Bookings arrive
From your clinic software by API, as a CSV list or tag, or from a WhatsApp chat or missed call.
Reminder sent
An approved reminder template the day before, scheduled as a broadcast or sent by API, with an optional UPI link for the fee.
Patient replies
YES or CHANGE lands in the shared inbox; the AI answers routine questions from your approved text.
Front desk follows up
Staff confirm changes and can place an AI call in the patient's language with one click (Growth plan).
Payment follow-ups stop automatically on payment or opt-out; automatic per-booking reminder schedules are on the roadmap. Read how WhatsApp appointment reminders and automated reminder calls work together.
What the clinics and hospitals pack does
- WhatsApp and SMS appointment reminders by schedule, API or CSV list
- AI calls from the inbox for patients who do not reply (Growth plan)
- AI answers on timings, fees and directions, 24/7
- Consultation or procedure fees collected by UPI before the visit
- Missed-call number on your signboard that replies on WhatsApp
- Recall and follow-up reminders (review, vaccination, next dose) as broadcasts
- Planned: appointment calendar with automatic reminders and waitlist
- Planned: quick-reply Confirm and Reschedule buttons
Industry packs are included in the Growth plan at ₹7,999 a month plus GST; see pricing or our guide to reducing no-shows.
Frequently asked questions
What is the best way to remind patients of appointments in India?
For most Indian clinics the best order is WhatsApp first, because most patients read it within minutes, then SMS for those without WhatsApp, then a short call for anyone still unconfirmed. Appointment Reminder App sends the WhatsApp and SMS reminders on schedule or by API and lets staff call with one click; automatic escalation per booking is on the roadmap.
Can Appointment Reminder App write bookings into my clinic software?
It works the other way today: your clinic software sends contacts, reminder messages and payment requests to Appointment Reminder App through the REST API, and receives events back by webhook. Appointment Reminder App does not keep its own appointment calendar yet; that is on the roadmap.
Does it handle emergencies?
Partly, and it never gives medical advice. You define emergency words such as "chest pain" or "accident". When a patient types one on WhatsApp, the AI stops replying, tells the patient a person is joining and flags the conversation for your staff at once. It does not call emergency services; tell patients to call 108 in an emergency.
How much does appointment reminder software cost for a small clinic?
Appointment Reminder App costs ₹2,999 a month plus GST for WhatsApp and SMS reminders, and ₹7,999 for AI calls. Usage comes from a prepaid wallet: about ₹0.13 per WhatsApp reminder, ₹0.18 per SMS and ₹3.50 per call minute. There is no setup fee and a 14-day free trial with ₹200 of credit.
Other industries
Diagnostic labs
Collection reminders, fasting notes, report questions
Schools and colleges
Fee reminders, PTM reminders, admissions
NBFC and collections
EMI reminders, payment ladders, consent logs
Real estate
Site-visit reminders, missed-call leads, follow-ups
D2C brands
COD confirmation, delivery reminders, order questions
Start with reminders. Grow into the whole conversation.
Send your first WhatsApp or SMS reminder template this week, then add the inbox, voice AI and payment recovery when you need them. 14-day free trial with ₹200 of wallet credit, no card. Prefer a call? Request a demo and our team will call you.